{"id":2343,"date":"2024-10-02T09:19:35","date_gmt":"2024-10-02T09:19:35","guid":{"rendered":"https:\/\/www.toppen77.se\/purchase-terms\/"},"modified":"2025-01-22T14:28:29","modified_gmt":"2025-01-22T14:28:29","slug":"purchase-terms","status":"publish","type":"page","link":"https:\/\/www.toppen77.se\/en\/purchase-terms\/","title":{"rendered":"Purchase Terms"},"content":{"rendered":"\t\t
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Purchase<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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terms<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Purchase Terms<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Effective from: October 2, 2024
Last updated: October 2, 2024<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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About Toppen77<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The company is headquartered in H\u00e5landa, postal address is Stommen 150, 446 96 H\u00e5landa. <\/p>\n

If you wish to get in touch with us, please send an email to info@toppen77.se<\/a> with your inquiry and contact details, and we will get back to you shortly.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Order Placement
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Once you complete your order, an order confirmation will be sent to your email address. The confirmation includes all details about the products, price, billing, and shipping address.<\/p>\n

If there is an error in the order confirmation, you should contact us immediately via email at ingela@toppen77.se<\/a>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Delivery
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Our standard delivery times are 1\u201314 days. Note: Orders placed on weekends will be shipped no earlier than the following Monday.<\/p>\n

If there are delays in delivery (without prior notice of an extended delivery time), please contact us at info@toppen77.se<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Prices<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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All prices in the store are listed in SEK and include 25% VAT.<\/p>\n

We reserve the right to adjust prices due to changes from suppliers, pricing errors in the price list, or inaccuracies caused by incorrect information.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Right of Withdrawal
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When purchasing goods from the website, you as a customer have a 14-day right of withdrawal, effective from the date you receive the item you ordered.<\/p>\n

When exercising your right of withdrawal:<\/strong><\/p>\n

You must notify us of your decision to withdraw. The notification should be sent to us at info@toppen77.se<\/a>. Your notification must clearly include your name, address, email address, order number, and the items you wish to return. <\/p>\n

You should return the products to us immediately and no later than 14 days after submitting your withdrawal notification.<\/p>\n

You are responsible for the cost of return shipping, as well as ensuring the products are delivered in good condition. To protect the items during transit, they should be securely packaged and returned in their original packaging.<\/p>\n

We reserve the right to deduct an amount from the refund that corresponds to any reduction in the product’s value compared to its original condition if it has been used or damaged.<\/p>\n

The right of withdrawal does not apply in the following cases:<\/p>\n

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Products that are sealed for health or hygiene reasons and where the seal has been broken by you.<\/p>\n

Custom-made products that have been specifically tailored for you or have a clear personal customization based on your requests.<\/p>\n

Services that have been fully completed, where you explicitly agreed to the service starting without the right of withdrawal.<\/p>\n

For more information about the statutory right of withdrawal, see here.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Complaints and Claims

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We inspect all products before shipping them to you. However, if a product is damaged or incorrectly delivered upon arrival, we will, in accordance with applicable consumer protection laws, rectify the issue at no additional cost. <\/p>\n

You must always contact us for approval before returning a defective item.<\/p>\n

The complaint must be submitted immediately after the defect has been discovered.<\/p>\n

How to File a Complaint<\/p>\n

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Any faults or defects should always be reported to info@toppen77.se<\/a> including your name, address, email address, order number, and a description of the defect.<\/p>\n

If we are unable to remedy the defect or supply a similar product, we will refund you for defective products in accordance with applicable consumer protection legislation. We are responsible for return shipping in the event of approved complaints. <\/p>\n

We reserve the right to reject a complaint if the product is found not to be defective in accordance with applicable consumer protection laws. For complaints, we adhere to the guidelines set by the National Board for Consumer Disputes (Allm\u00e4nna Reklamationsn\u00e4mnden). For more information, see konsumentverket.se<\/a>. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Limitation of Liability <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We accept no liability for indirect damages that may arise from the use of the product.<\/p>\n

We accept no liability for delays or errors caused by circumstances beyond the company’s control (Force Majeure). Such circumstances may include, but are not limited to, labor disputes, fire, war, government decisions, or reduced or failed deliveries from suppliers. <\/p>\n

Furthermore, we accept no responsibility for any changes to products or product features made by the respective supplier or other factors beyond our control.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Product Information
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We reserve the right for any typographical errors on this website as well as the potential unavailability of products. We do not guarantee that the images reflect the exact appearance of the products, as slight color variations may occur due to screen settings, photo quality, and resolution. We always strive to present the products as accurately as possible. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Information About Cookies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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According to the Electronic Communications Act, visitors to a website must be informed that cookies are used, in the interest of privacy.<\/p>\n

Read our Cookie Policy here.<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Personal Data
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By shopping with Toppen77, you accept our privacy policy and the processing of your personal data. We value your privacy and only collect the information necessary to process your order. We never sell or share your data with third parties without a legal basis.<\/p>\n

Toppen77 is responsible for the processing of the personal data you provide to us as a customer. Your personal data is processed by us to manage your order and in cases where you have requested newsletters or promotional offers, enabling us to tailor marketing to your individual needs. <\/p>\n

Below is a summary of how we store and process your data in accordance with the General Data Protection Regulation (GDPR).<\/p>\n

What is Personal Data?<\/strong><\/p>\n

Personal data refers to any information that can directly or indirectly identify a specific person.<\/p>\n

What Data Do We Store?<\/strong><\/p>\n

To process your order and respond to any inquiries related to it (customer service), we store your first and last name, address, phone number, email address, IP address, and purchase history.<\/p>\n

Your data is stored as long as we have a legal basis for processing it, for example, to fulfill the agreement between us or to comply with a legal obligation, such as requirements under the Accounting Act.<\/p>\n

Legal Basis<\/p>\n

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In connection with a purchase, your personal data is processed to fulfill the agreement with you.<\/p>\n

Marketing, promotions, and similar communications are carried out with your consent.<\/p>\n

What Data is Shared and for What Purpose?<\/p>\n

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When a purchase is completed, information is shared with our payment provider. The data stored includes your first name, last name, address, email address, and phone number.<\/p>\n

If you choose to pay by invoice, your personal identification number is also stored by the payment provider. This information is stored to complete the purchase and to protect both parties against fraud.<\/p>\n

At present, we do not use any payment service providers. All payments are made via invoice. <\/p>\n

Shipping Companies
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To deliver your orders and fulfill our agreement, we must share specific information with the shipping company.<\/p>\n

The information shared with the shipping company includes your first name, last name, and address details for delivery.<\/p>\n

Your email address and\/or mobile number may also be shared with the shipping company for delivery notifications.<\/p>\n

The shipping company we collaborate with is: PostNord.<\/p>\n

Right of Access<\/p>\n

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You have the right to request a copy of all information we have about you. The information will be provided electronically in a readable format. <\/p>\n

Right to Rectification<\/p>\n

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You have the right to ask us to update incorrect information or complete information that is incomplete.<\/p>\n

Right to Be Forgotten<\/p>\n

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You can request that your personal data be deleted at any time.<\/p>\n

There are a few exceptions to the right to erasure, such as when the data must be retained to fulfill a legal obligation (e.g., in compliance with the Accounting Act).<\/p>\n

Data Protection Officer<\/p>\n

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Toppen77 is responsible for the storage and processing of personal data in the online store and ensures compliance with applicable regulations.<\/p>\n

How We Protect Your Personal Data<\/p>\n

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We use industry standards such as SSL\/TLS and one-way hash algorithms to securely store, process, and transmit sensitive information, such as personal data and passwords.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Changes to the General Terms and Conditions

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We reserve the right to make changes to the terms and conditions at any time. Any updates to the terms will be published online on the website. The revised terms are considered accepted when placing an order or visiting the website. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Disputes and Governing Law

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In the event that a dispute cannot be resolved in agreement between the company’s customer service and the customer, you as a customer can refer the matter to the National Board for Consumer Disputes (Allm\u00e4nna Reklamationsn\u00e4mnden). See arn.se<\/a>. For residents of an EU country other than Sweden, complaints can be submitted online via the EU Commission’s dispute resolution platform. See http:\/\/ec.europa.eu\/consumers\/odr<\/a> <\/p>\n

In the event of a dispute, we adhere to decisions made by the National Board for Consumer Disputes (ARN) or an equivalent dispute resolution body.<\/p>\n

Disputes regarding the interpretation or application of these general terms and conditions shall be resolved in accordance with Swedish law.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Purchase terms Purchase Terms Effective from: October 2, 2024Last updated: October 2, 2024 About Toppen77 The company is headquartered in H\u00e5landa, postal address is Stommen 150, 446 96 H\u00e5landa. If you wish to get in touch with us, please send an email to info@toppen77.se with your inquiry and contact details, and we will get back […]<\/p>\n","protected":false},"author":203,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2343","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.toppen77.se\/en\/wp-json\/wp\/v2\/pages\/2343","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.toppen77.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.toppen77.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.toppen77.se\/en\/wp-json\/wp\/v2\/users\/203"}],"replies":[{"embeddable":true,"href":"https:\/\/www.toppen77.se\/en\/wp-json\/wp\/v2\/comments?post=2343"}],"version-history":[{"count":3,"href":"https:\/\/www.toppen77.se\/en\/wp-json\/wp\/v2\/pages\/2343\/revisions"}],"predecessor-version":[{"id":2346,"href":"https:\/\/www.toppen77.se\/en\/wp-json\/wp\/v2\/pages\/2343\/revisions\/2346"}],"wp:attachment":[{"href":"https:\/\/www.toppen77.se\/en\/wp-json\/wp\/v2\/media?parent=2343"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}